You may return most new, unopened items within 5 days of delivery for a full refund.
If you need to return an incorrect item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping method you choose, delivery dates may vary. Please see the chart below for estimated delivery times.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilogram.
Estimated Shipping Times
Canada Post Expedited - 2-7 business days
Canada Post XpressPost - 1-4 business days
Canada Post Priority - 1-2 business days
USPS Expedited Parcel USA - 3-8 business days
USPS XpressPost USA - 2-7 business days
DHL Express - 1-3 business days
Rest Of The World
XpressPost International - 4-12 business days
Customs & Duties
Please note that some countries will apply duties and/or custom fees to import shipments. This fees are applied by the import control department of the country, and thus we have no control over these fees. Please check with your local import control department for further details.